Labor Induction

A research was carried out in 5-star hotels in the city of Santiago in order to know how the labor induction orientation process for newly incorporated workers is seen from the perspective of management and workers. The research is descriptive using a mixed approach and convenience sampling interviewing management and applying a questionnaire to workers. The results indicate that induction is considered important it is done in a short period of time during the initial performance of the worker and is in charge of the human resources department and the immediate supervisor. Those who received induction obtained better work performance and belonging to the organization in agreement with management's perspective. In two hotels 40% of their workers said that they had not received an induction.In conclusion induction improves productivity and aligns workers' performance with business strategies.