Leading People: A Practical Toolbox for Managers

The qualities of a leader have long been touted as crucial in business. Recently however the managerial expertise that is absolutely crucial to complement these leadership skills has become a little unfashionable; to our collective detriment! This book will help you - the manager - succeed in your job. Youll find it full of tools and tips and the answers to many practical questions such as: - How can we give our staff the time and attention they need?- How can we support different behavioural styles?- How can we best deliver direct feedback?- How can we prepare for and succeed in tough conversations?