Leading Travel and Tourism Retail

<p><b>WINNER: </b><i>2024 Axiom Business Book Awards - Bronze Medal in Business Reference</i><br><b>WINNER: </b><i>2023 Goody Business Book Awards - Business - Travel & Hospitality </i><br><b><br>Deepen your understanding of how to adapt to international travellers' different needs and backgrounds. Harness the burgeoning levels of tourism and learn everything you need to engage travellers with your business and spending money.</b> <p/>The modern traveller is complex even more so in a post-pandemic world. International consumers are in search of memorable experiences that make them feel special and ideally share those experiences with others and bring those feelings home with them. While wanting to be more adventurous they also want to make their trip safe and special while minimizing their impact on the environment. <p/><b><i>Leading Travel and Tourism Retail</i></b> is an invaluable guide for any professional involved in the world of retail including consumer brands retailers hospitality landlords politicians airports transportation and technology groups. <p/>Engaging and accessible this book covers everything from assessing the competitive market situation to product adaptation ESG human talent management accessing funding political considerations and the role of technology and data. It offers a unique glimpse behind the inner workings of some of the best-known brands in the world across airports shopping malls and city centre locations. <p/>Delivering invaluable insight through fascinating interviews from high-profile leaders including the President of LVMH Retail Asia the CEO of Harrods the President of CHANEL Perfumes & Cosmetics worldwide this is a must-have book for those who want to drive profits. <p/>LIST OF INTERVIEWS<br> Sir Tony Blair former British Prime Minister UK <br> Pierre-Hugues Schmit Chief Commercial & Operations Officer at Vinci Airports Group France<br> Ravi Thakran Group Chairman of LVMH Asia Singapore <br> Michael Ward Managing Director of Harrods UK <br> Jacques Stern CEO of Global Blue Switzerland<br> Vasiliki Petrou CEO of Unilever Prestige UK<br> Andrea d'Avack President of the CHANEL Foundation France <br> Pallak Seth CEO of PDS Apparel Manufacturing India<br> Louis de Bourgoing International Chairman of WHSmith UK <br> Jose-Antonio Lasanta CEO of Prosegur Cash Spain<br> Dan Cockerell former Vice President of Disney's Magic Kingdom USA<br> Tine Arentsen Willumsen CEO of Above & Beyond Group Founder of The Diversity Council Denmark<br> Paul Samuels Executive Vice President of AEG Entertainment Group UK<br> Hugo Brady Vice President of AEG Entertainment Group UK<br> Malik Fernando Director of Dilmah Tea MJF Hotels and Holdings Sri Lanka <br> Jonathan Chippindale CEO of Holition Technologies UK<br> Ben Zifkin President of Hubba Canada<br> Desirée Bollier Chair and Chief Merchant of Value Retail UK<br> Stewart Wingate CEO of London Gatwick Airport UK<br> Craig Robins Founder and Owner of Miami Design District Development USA<br> Taylor Safford President and CEO of Pier 39 San Francisco USA<br> Frances O'Grady Secretary General of the Trades Union Congress UK <br> Christine Comaford business and leadership coach <br> Baroness Nicky Morgan former Secretary of State for Digital Culture Media and Sport UK<br> Professor Ian Woodward at INSEAD Singapore<br> Professor Steve Jarding Harvard University USA<br> Lesley Batchelor OBE Director General of The Institute for Export & International Trade UK<br> Jason Holt Chair of the Apprenticeship Ambassador Network Chairman of Holts Group UK<br> Julia Simpson President & CEO of World Travel & Tourism Council (WTTC)</p>