<p> I write this book aims to let any organization leaders can attempt to apply psychological methods to predict whether their in-house facility management service is enough in oreder to improve performance and raise more satisfactory feeling to their customers.</p><p> I believe that FM may influence customers emotion when they enter any shops to prepare to buy any products in any shops or students learning emotion when they are learning in schools. I shall explain how FM can bring economic benetits.</p>
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