Listen Up or Lose Out

Learning how to actively listen and absorb what a person is saying thinking and feeling can set the stage for dramatically improved relationships and increased personal success.Most people retain only a fraction of what they hear resulting in miscommunications and lost opportunities. InListen Up or Lose Out communications expert Robert Bolton highlights the underestimated and under-utilized tool of active listening and explains how it can be used to gather perspectives bridge differences and resolve problems.Bolton teaches you key communication skills by:breaking down listening into a set of learnable skills such as avoiding the urge to criticize question or advise;focusing on the speakers point of view;asking the right questions in the right order;and learning how to read peoples feelings and reflect them backListen Up or Lose Outexplains how one can become a skilled listener who experiences fewer conflicts makes better decisions and discovers opportunities that others might miss. Whether personally or in business could you benefit from better communication? Give listening a try!