Looking Back; Looking Forward

Looking back; Looking forward has been structured into 24 chapters encompassing a variety of critical skills and competencies. Each skill and competency has a brief description with exampleslearnings and an especially exercise for your own learning. You can and must think of more relevant what-if situations to come up with responses. From my experience I have selected skills and competencies which I feel are very important for practicing managers and first-time managers to be successful in their careers.I have used my own experience to help the reader understand the importance of these skills and competencies. Each example has a learning associated with it.