Make Someone's Day

<p>The most powerful words someone can say to you are You made my day! You haven't just committed an act of kindness when you hear those words. You have done something at the right time and in the right way that may turn someone's day or even life around inspire and motivate them or get them unstuck. As a leader it's a most powerful tool for inspiring your colleagues and staffers. As a person it's heart-lifting and impactful to those around you. With many examples and short exercises <em>Make Someone's Day</em> teaches you how to make people feel like VIPs. </p><p><br></p>