MANAGER PROFILE AND PROFITABILITY IN SMES IN THE CITY OF GOMA

This research develops aspects related to the profile that a manager must have and that positively or negatively influence profitability in a business entity. Characteristics such as gender age experience level of education field of training and training courses attended proved sufficiently to have a positive impact on profitability in SMEs in the city of Goma.It is urgent to know that in most cases and according to our analyses performance in SMEs is a function of the individual skills of the manager and above all given that the success of the company's management depends on it he or she must have a clear vision and a well-defined strategy strong leadership and good management of resources to bring management to a successful conclusion and thus increase the entity's financial performance.