Introduction/PART ONE: KEY CONCEPTS/SECI Ba and Leadership/A Unified Model of Dynamic Knowledge Creation/Building Epistemologies/The Generative Dance between Organizational Knowledge and Organizational Knowing/What Is Organizational Knowledge?/Do We Really Understand Tacit Knowledge?/An Overview/What's New and Important about Knowledge Management? Building New Bridges between Managers and Academics/PART TWO: KNOWING IN PRACTISE/Deep Smarts/Organizational and Occupational Commitment/Knowledge Workers in Large Corporations/Human Resouce Policies for Knowledge Work/Knowledge Management Initiatives/Learning from Failure/IC Valuation and Measurement/Managing Knowledge and Innovation across Boundaries/The Human Resource Architecture/Toward a Theory of Human Capital Allocation and Development/HR's Role in Building Relationship Networks/PART THREE: REVISING THE AGENDA/Tacit Knowing Communication and Power/Lessons from Japan
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