PART ONE: CULTURE CREATION AND GOAL-SETTING/The Vision/Establishing the Corporate Culture/Organizational Culture Models/Total Quality/A New Vision for Schools’ /Characteristics of a Quality System/PART TWO: APPROPRIATE MANAGEMENT; WHAT DO I HAVE TO DO? WHAT'S NEW?/To Whom am I Accountable?/Making Successful Appointments/Management Style and the Appraising Relationship/Poor Performance/Dealing with Poor Performance/The Appraising Team/Team Decision Making/Negotiation and Persuasion/PART THREE: STAFF DEVELOPMENT: IDENTIFYING AND PRIORITISING LEARNING NEEDS/Meeting Training Needs/Delegation for Development/Training off the Job/Learning Styles/Simulation in Training and Development/Using Consultants/Ensuring Value for Money in Training and Development/A New Role in Training for the Education Service/Headteacher Appraisal/Sources of Feedback for Headteacher Appraisal/Headteacher Appraisal Interviewing/Skills Training and Headteacher Appraisal/PART FOUR: PERFORMANCE APPRAISAL; RESEARCH PREPATATION FOR APPRAISAL INTERVIEWING/Preparation of the Physical Environment/Attitude Preparation/The First Key Appraisal/Interview Skill - Giving Feedback/The Second Key Appraisal Skill/Interview Skill - Climate Creation for Disclosures From the Teacher/The Third Key Appraisal/Interview Skills/Active Listening/The Fourth Key Appraisal Skill/Interview Skills - Asking Questions/The Fifth Key Appraisal/Skills - Target Setting/The Interview/The Model for the Appraisal Interview/Appraisal Interview Problems/Appraisal and Merit Pay/The Wider Uses of Performance Management in Schools
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