Measures of Success

<p><strong>Are you tired of riding the performance roller coaster?</strong></p><p>Leaders and improvement professionals often feel trapped by the constant ups and downs in their metrics-reacting to every dip and spike chasing explanations for every shift and burning time and energy without seeing meaningful progress. <em>Measures of Success</em> offers a better way.</p><p>In this practical and accessible guide Mark Graban introduces readers to <strong>Process Behavior Charts</strong>-a simple powerful tool that helps distinguish <strong>signal from noise</strong> in performance data. Instead of reacting emotionally to every fluctuation leaders learn how to evaluate variation logically and statistically. The result? Smarter decisions calmer leadership and more effective improvement.</p><p>Graban draws from the principles of Lean the teachings of W. Edwards Deming and Donald J. Wheeler and years of experience across industries-from healthcare to manufacturing-to show how outdated management habits often create more harm than good. With real-world examples and step-by-step guidance <em>Measures of Success</em> teaches readers how to:</p><ul><li>Stop wasting time reacting to normal variation in data</li><li>Recognize real signals that indicate a system has changed</li><li>Predict future performance based on current trends</li><li>Focus efforts on sustainable improvements instead of false alarms</li><li>Build a culture of data-informed leadership and learning</li></ul><p><strong>Who Should Read This Book?</strong></p><ul><li><strong>Leaders and executives</strong> who want to lead with clarity not chaos</li><li><strong>Healthcare professionals</strong> striving to improve quality without adding stress</li><li><strong>Lean and continuous improvement practitioners</strong> looking to strengthen their data literacy</li><li><strong>Operational excellence and quality managers</strong> aiming to reduce waste and improve results</li><li><strong>Startup founders and business owners</strong> who need a better way to gauge progress</li><li><strong>Anyone tired of dashboards filled with noise and desperate for actionable insight</strong></li></ul><p>Whether you're leading a team guiding a company or influencing change in your organization this book will help you make better decisions avoid costly distractions and focus on what truly matters.</p><p>Praised by thought leaders including <strong>Eric Ries</strong> <strong>Daniel H. Pink</strong> <strong>Dr. John Toussaint</strong> and <strong>Karen Martin</strong> <em>Measures of Success</em> is more than a book about charts-it's a guide to <strong>leading better by thinking differently</strong>.</p><p>If you're serious about improvement and want to lead with insight rather than impulse <em>Measures of Success</em> is your next essential read.</p><h3><strong>Start reacting less-and improving more-today.</strong></h3><h3></h3>