Measures of Success: React Less Lead Better Improve More

STOP REACTING TO NOISE. START RESPONDING TO SIGNALS.Measures of Success shows business leaders how.A PRACTICAL GUIDE FOR HOW TO MANAGE YOUR METRICSOrganizations depend on metrics for their business. Question is are they helping people do the right things? Or encouraging them to overreact to every uptick downturn and change?In other words reacting to noise.Noise is present in every metric. But its our reaction to noise that causes waste and stress. Too often people dont recognize this.Like feeling stuck on a rollercoaster you no longer enjoy.We do and explain things that dont help us improve. At the cost of doing things that do. No need to be jittery about every change in a metric. Not by a long shot.Measures of Success shows a better way to chart and manage your metrics in any organization or setting. For your business processes and activities you need to know whats working whats not and what to change. And why. Then you can determine what to stop doing what to start doing what to keep doing.So you can...Jump off the metrics rollercoaster by responding to signals.Systematically. Sustainably.Learn how to identify meaningful signals in a metric. To respond just right.Or perhaps not at all.Youll learn how with methods easy to understand making it obvious what activities to do next. Loads of vivid stories and clear examples from healthcare software companies and more. With compelling case studies from the news and personal lives too.What gets measured gets managed.Weve all heard that. But did you ever learn how to manage a metric? This aint about gaming the system or fudging the numbers. This is about delivering real value understood by everyone and proven with data.Learn a better way to manage your measures.AFTER READING MEASURES OF SUCCESS...youll be able to answer three critical questions for your business.1) Are we achieving our target?And how often? Occasionally? Consistently?2) Are we improving?And can we predict our future performance?3) How do we improve?And when do we react? When do we ignore? When do we improve?...AND HOW CAN WE PROVE WERE IMPROVING?How would you feel if you could answer these questions for your business?Measures of Success shows you how.PROCESS BEHAVIOR CHARTSThis book teaches you a proven method for filtering out noise so we can identify signals. This means we waste less time chasing our tail and more time responding to signals that really matter heading off small problems before they become big or showing that weve boosted performance in in significant and sustainable ways.