English
Hardback
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About The Book
Description
Author
Measuring the performance of public agencies and programmes is essential to ensure that citizens enjoy quality services and that governments can be sure that taxpayers receive value for money. This book shows how the principles uses and practice of performance measurement for public services differ from those in for-profit organisations.
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Details
ISBN 13
9781107004658
Publication Date
-02-02-2012
Pages
-334
Weight
-645 grams
Dimensions
-169.93x244.09x19.16 mm
