Microsoft Dynamics CRM 2011 Cookbook

In DetailWithout a comprehensive understanding of deployment scenarios and steps it is really difficult to install and maintain Dynamics CRM 2011 within complex IT infrastructures. Done badly it can cause serious future maintenance and optimization issues. Administration of CRM systems is equally complex and important; unless efficiently done it can create fuss in the system and potentially bring down end user satisfaction. Configuration and customization of the system has to be done very carefully too so that it can meet the functional needs appropriately.“Microsoft Dynamics CRM 2011 Cookbook” is a hands-on guide providing clear step-by-step instructions to deploy maintain optimize and administer Dynamics CRM 2011 along with advanced configuration and customization processes to give us a strong advantage in creating successful CRM applications.This book introduces Dynamics CRM 2011 by describing the important aspects of the system. It will take you through a number of clear and practical recipes from successful deployment hassle-free maintenance and effective administration to advanced level configuration and customization techniques.You will learn from a range of deployment and maintenance topics such as how to configure CRM to use claim-based authentication using AD FS how to enable tracing in CRM servers how to recover from server failures and how to optimize server performance. This book will also discuss how to schedule Data Duplication detection jobs enable auditing export and import managed/unmanaged solutions create 1:N N:1 or N:N relationships between entities configuring role based forms adding a new button in the ribbon SharePoint integration with CRM and configuring a dialog or workflow.You will learn everything you need to know from deployment administration and maintenance to configuration integration and customization for your Dynamics CRM 2011 application.ApproachThis is a Cookbook with recipes aimed at all levels with lots of practical walkthroughs for virtualization techniques.Who this book is forThis book is great for Dynamics CRM 2011 professionals who have a beginner level understanding of the system and are looking to get a good grounding in how to deploy maintain configure and customize a Dynamics CRM 2011 application efficiently. It’s assumed that the reader has a basic level understanding of IT infrastructure topologies along with functional knowledge of Dynamics CRM 2011 Sales Marketing and Services modules.