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About The Book
Description
Author
Service Advisors in the Automotive industry create arguably more gross profit than any other employee in the dealership and receive the least amount of training. On top of that they also have the most influence on customer retention and future new car purchases.The facts are according to NADA regular service customers are 17 times more likely to buy their next vehicle from their servicing dealership. And an increase in customer retention rates of just 5% improves dealership profits by 35%.Millio
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Piracy-free
Assured Quality
Secure Transactions
Fast Delivery
Sustainably Printed
Delivery Options
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Details
ISBN 13
9781733394529
Publication Date
-08-10-2019
Pages
-136
Weight
-241.31 grams
Dimensions
-140x216x7.59 mm
Details
ISBN 13
:
9781733394529
Publication Date
:
08-10-2019
Pages
:
136
Weight
:
241.31 grams
Dimensions
:
140x216x7.59 mm
Publisher
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