MS-612 Retail ManagementBlock 1 - An Overview of Retailing EnvironmentIntroduction to RetailingEvolution of Retail EnvironmentFormats of RetailingBlock 2 - Retail Planning and DevelopmentUnderstanding the Retail CustomerMarketing Research for RetailingStrategic Retail Planning ProcessLocational DecisionsGrowth StrategiesBlock 3 - Retail MixProduct MerchandisePricingPromotion and Communication MixAtmosphericsBlock 4 - Retail OperationsSourcingFinancial Management Issues in RetailingOrganisation Structure and Management of Human ResourcesCRM - Customer Relationship MarketingMonitoring and Controlling Retail OperationsBlock 5 - Issues Impacting Retail Business in IndiaLegal and Security Issues in RetailEthical DimensionsTechnology in RetailingNon Store RetailingTotal-25 Solved-8 Unsolved-17June (2008-2019)December (2007-2019)