Never Split the Difference

After a stint policing the rough streets of Kansas City Missouri Chris Voss joined the FBI where his career as a kidnapping negotiator brought him face-to-face with bank robbers gang leaders and terrorists. Never Split the Difference takes you inside his world of high-stakes negotiations revealing the nine key principles that helped Voss and his colleagues succeed when it mattered the most - when people's lives were at stake.Rooted in the real-life experiences of an intelligence professional at the top of his game Never Split the Difference will give you the competitive edge in any discussion.