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About The Book
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Knowledge management (KM) is the collection of methods relating to creating sharing using and managing the knowledge and information of an organization. It refers to a multidisciplinary approach to achieving organizational objectives by making the best use of knowledge. An established discipline since 1991 KM includes courses taught in the fields of business administration information systems management library and information science.Other fields may contribute to KM research including information and media computer science public health and public policy. Several universities offer dedicated master''s degrees in knowledge management. Many large companies public institutions and non-profit organizations have resources dedicated to internal KM efforts often as a part of their business strategy IT or human resource management departments. Several consulting companies provide advice regarding KM to these organizations.[6]Knowledge management efforts typically focus on organizational objectives such as improved performance competitive advantage innovation the sharing of lessons learned integration and continuous improvement of the organization.