Office Lean

<p>Struggling to apply Lean effectively in your office environment? <em>Office Lean</em> is a book for anyone who wants to apply Lean better in contexts where the work is both intangible and complex. it explains in simple terms what Lean is -- and what Lean isn’t -- enabling office professionals to understand how it can be successfully applied to their complex office-based work environments.</p><p>Contrary to popular opinion Lean is not only for mass manufacturing or healthcare. It applies just as much to the digital world of knowledge work industries such as banking and financial services software development and government. But the fundamental concepts straight from the factory floor need a fair amount of translation to be effectively applied in cube farms.</p><p>Overturning the common perception that Lean is about imposing rigid rules or simply eliminating waste in the name of efficiency Eakin presents Lean as a dynamic flexible people-centric philosophy that delivers outstanding business results by improving employee engagement and customer experience.</p><p><em>Office Lean</em> helps Lean practitioners (leaders/managers and coaches/consultants) working in professional office environments access the amazing transformative results Lean can bring to their specific domains. It combines clear explanations of the core concepts of the Lean philosophy with relevant practical examples from the fields of accounting finance insurance IT and government.</p>