On the Shop Floor

Lupton's empirical study used real work groups rather than experimental groups working in post-war factories in Britain to arrive at a more sympathetic and informed appreciation of the reasoning behind the positions adopted by workers in their dealings with management, compared with the more management-oriented view of the American Hawthorne experiments. <p>I. The Problem<br>II. The Workshop at the Wye Garment Company<br>III. Norms, Expectations, Output and Earnings<br>IV. 'Sociable' Groupings in Workroom X<br>V. Conflict and Co-operation<br>VI. Conclusion (Wye Garment Case Study)<br>VII. Jay's Electrical Components. The Industry and the Firm<br>VIII. People and Production in the Small Transformer Section<br>IX. The Method of Wage Payment at Jay's<br>X. Norms, Expectations and Performance<br>XI. Output and Earnings<br>XII. Conclusion (Jay's Case Study)<br>XIII. General Conclusion<br>Appendix I<br>References<br>Subject Index</p>