A founding CEO and his top salesperson are engaged in a heated clash over her Compensation package. A working couple are locked in a battle about domestic duties. A progressive community organization that promotes love and justice is struggling with nasty political infighting. In all these cases every attempt to talk it out has been unsuccessful. Are some disputes doomed to remain unsolvable? Dr. Jen goldman-wetzler argues that when conflict resolution doesn't work you can free yourself from conflict instead. A veteran conflict expert and practitioner Jen has helped her clientsincluding that CEO couple and community organizationfind outcomes that were far better than theyd hoped. Where can we turn when our attempts to resolve conflict fail? Optimal outcomes provides the vital next steps. Most approaches emphasize collaboration. People are supposed to sit down calmly talk through their differences and find a solution together. But what about situations where the conflict is so intense so deeply emotional or so complicated that people cant even stand to be in the same room? In the most emotionally fraught situations talking often makes the situation worsenot better. Grounded in Jungian psychology and Buddhist practice the optimal outcomes method helps people change their mind-sets and stop engaging in behaviour that aggravate conflict such as taking too narrow a view of the situation blaming others and acting aggressively in the heat of the moment. Jen teaches readers how to step back from a conflict no matter how fraught and figure out whats really causing it. She shows us how to ease tensions and free ourselves even without others cooperation.
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