ORGANIZATIONAL CAPABILITIES AND VALUE CREATION

The book has three main objectives:To conceptualize organizational performance by integrating its financial operational strategic and social dimensions;Examine organizational capabilities as levers of value creation in particular knowledge management learning and innovation processes;Propose a framework for analysis and management that links performance indicators and capability development in order to guide decision-makers in setting up more interactive control systems adapted to complex environments.From a scientific point of view this book contributes to bridging the integration gap between the fields of performance and organizational capabilities while offering a perspective on the dominant models (RBV dynamic capabilities Balanced Scorecard). From a managerial point of view it provides operational recommendations for practitioners wishing to institutionalize more agile and learning steering mechanisms.