Organizations: A Short Introduction

From companies public administrations universities and schools to hospitals prisons political parties and the military organizations influence us from the moment we are born to the moment we die. However we receive no training in how to deal with them whether as their members customers patients or voters.Organizations-what are these entities that have such a strong influence on modern society? What makes them tick? What are our options for changing them? This book explains how organizations function by examining three of their central characteristics: membership goals and hierarchies.Describing organizations metaphorically as façades machines and games the author sheds lights on three important sides-their image formal side and informal side-and provides a broad set of tools for better understanding them.