Our New Public A Changing Clientele

Just beginning to enter the workplace Millennials have never known a world that wasn''t connected by email instant messages text messages and the Internet. For libraries the challenge is clear: how do we serve older and more established clientele yet sustain progress? How do we welcome this new generation into our professional midst?These 18 chapters explore the pervasiveness of change: in personnel selection and training; budget planning; marketing and promotion; fund raising; health issues for staff and clientele; retirement and recruitment; staying current; inter-library and inter-agency cooperation; joint-use facilities; furnishing and refurnishing; evaluating and selecting new format materials and technologies; and lifelong learning. Each offers practical experience and advice which regardless of type of library is adaptable to all.For managers and would-be managers of libraries everywhere and anyone who provides service to a younger demographic.