Outstanding Operations Directors

Are you an ambitious Area Manager who wants to get to Operations Director (OD) level? Are you an existing OD who wants to out-perform your competitive set? Are you a recruiter or developer of ODs who wants to accelerate their impact or performance? If so this book - the first of its kind on this role - is a must-read book for you! Why? Firstly it is packed with 31 Case Studies from twenty-seven CEOs MDs and ODs from some of the UK's leading multi-site hospitality companies (including Stonegate Group McDonalds Caffe Nero Mitchells and Butlers Punch Pubs & Co Greene King Everards St Austell Whitbread Parkdean Resorts TGI Friday's Marston's Creams Cafes Tesco Cafes Hawthorn Leisure etc.) which will give you valuable insights into what the best ODs do! Secondly it highlights the top nine OD competencies coupled with twenty-seven practices which - if mastered - turbocharge OD impact. Thirdly it provides aspiring ODs and their developers with an integrated 'Outstanding OD Model' and framework (explained in detail throughout the book) which can be used as a developmental route map.