<h4>MAKE EVERY CONVERSATION A REAL CONVERSATION THAT GETS RESULTS</h4><p>In <i>Overcoming Fake Talk</i> business communication guru John R. Stoker offers proven advice for turning challenging confrontations into rewarding exchanges that foster collaboration improve performance and achieve results.</p><p><i><b>Overcoming Fake Talk</b> is a thorough compendium of ideas frameworks examples and actions to improve conversations. Stoker's four 'REAL' conversation skills and eight principles give the novice and master insights and guidelines for improving conversation.</i> -- Dave Ulrich Professor Ross School of Business University of Michigan; Partner The RBL Group; and author of <b>The Why of Work</b></p><p><i>Great questions great suggestions. . . . Bravo! I will put Stoker's ideas to use in my own practice.</i> -- Beverly Kaye founder and co-CEO Career Systems International and coauthor of <b>Help Them Grow or Watch Them Go</b></p><p><i>Adhering to and implementing these principles will dramatically increase your ability to communicate and improve your relationships in your professional and personal life.</i> -- Hyrum W. Smith cofounder FranklinCovey</p><p><i>An insightful blend of rock-solid theory accompanied by compelling examples of the huge distinction between real and fake communication.</i> -- John H. Zenger CEO Zenger Folkman and coauthor of <b>How to Be Exceptional</b></p><p><i>Stoker teaches true principles for getting Results Respect and great Relationships using REAL conversation.</i> -- Brent D. Peterson PhD coauthor of <b>Fake Work</b></p>
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