Patterns of Industrial Bureaucracy

<b>Alvin W. Gouldner takes readers through a case study of modern factory administrations in order to reveal the relations between workers and management at an industrial plant and in the community outside of it.</b> <p/>The process of bureaucratization is found to be composed of three distinct tendencies: the mock bureaucratization pattern characterized by the failure to enforce or obey rules; the representative pattern where rules are both enforced by management and obeyed by works; or the punishment-centered bureaucracy where management attempts regular enforcement but is resisted by workers. <p/>Scientific interest in bureaucracy and in the general theory of organization requires the accumulation of a large body of research data and empirical evidence. <p/><i>Patterns of Industrial Bureaucracy</i> informed through by a strong theoretical grasp of the material is one of the major contributions to the literature of these fields.