Performance Benchmarking in Public Transport Sector. The Data Envelopment Analysis (DEA) method

Seminar paper from the year 2015 in the subject Business economics - Controlling grade: 13 course: Performance Benchmarking and Operations Research language: English abstract: The non-parametric approach is a common method for measuring the relative efficiency in the area of performance benchmarking and operations research. This approach does not require the a priori specification of a function. The estimation of the frontier of the production set only requires that the production set satisfies some properties such as input and output factors. The Data Envelopment Analysis (DEA) method is a non-parametric approach that uses mathematical programming to esti-mate production frontiers and calculus efficiency scores. The above technical explanation is necessary as the present seminar paper deals with the application of the DEA approach in the field of the public transport. The objective of this paper is to review the state of the art in performance benchmarking in terms of different DEA-based framework and criteria to measure efficiency in the environments of public transport. To contribute to this goal the ambition is to provide a systematic analysis of the performance criteria of the DEA models. Consequently the main focus of this paper is to examine and classify the performance criteria.