The Power Etiquette

Can table manners make or break a mega-merger? Can a faxing faux-pas derail a promising business relationship? Can an improper introduction cost you a client? Can manners (or lack of them) really kill a career? Absolutely! In an era when companies are competing on the basis of service manners are much more than a social nicety - they're a crucial business skill. In fact good manners are good business. Power Etiquette is a concise yet complete manners tool kit that tells you all the things you may or may not know (but should know) about business etiquette. It covers a wide range of subjects - ranging from casual days and tips on tipping to gift giving and networking. And it includes valuable information on such timely topics as netiquette (internet and e-mail etiquette) cell phone dos and don'ts and video and teleconferencing manners.