<p>Between 1999 and 2015 critical incidents in schools such as the Columbine High School&nbsp;Virginia Tech Sandy Hook Elementary Ump qua Community College and Northern Arizona&nbsp;University are a reminder of the need for educating and training school leadership to be prepared&nbsp;to manage critical incidents in schools (Schuster 2009).&nbsp;Genzer Kerosene and Schultz (2010)&nbsp;stated that through history 71 identified critical incidents have contributed to the rise in the level&nbsp;of concern by school leadership to take action.&nbsp;&nbsp;The growing probability of a crisis happening in schools has prompted school leadership&nbsp;to develop a protocol to mitigate critical incidents (Baran &amp; Adelman 2010).&nbsp;The lack of&nbsp;training and knowledge to respond to crises are indicators of why school leadership need to&nbsp;acquire an understanding of the dynamics of crisis response operations (Gupta &amp; Boyd 2008).&nbsp;&nbsp;Post-event assessments have indicated actions during critical incidents shows a lack of&nbsp;understanding of the school leaderships' role in taking the appropriate actions for these critical&nbsp;incidents.</p>
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