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About The Book
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Author
<p>The benefits include: cost reduction; increased productivity; improved safety; higher morale; and the ability to meet the changing expectations of your customers.<br><br>Step-by-step the authors guide you through the creation and implementation of a process master. You will learn:</p><ul> <li>Identify and gain control of your organization's key processes.</li> <li>Get the right people involved.</li> <li>Establish boundaries and measures.</li> <li>Use the process master to support ISO and HACCP compliance</li> </ul><p><i>Process Mastering</i> contains two fully completed sample Process Masters as well as numerous improvement examples. An appendix provides blank Process Master forms and shows you how to use a Deployment Flow Chart.</p>