Drawing together key contributions to the field this innovative Reader provides a broad-ranging overview of both the theory and practice of public service management. The book: outlines the social political and economic contexts in which management has emerged as a crucial issue in the public sector of modern democratic countries; introduces the major theories issues and concepts involved in defining and understanding public sector management; analyzes some of the key values underpinning the idea of the public domain; and examines some of the main challenges in terms of particular strategies techniques and competences which have been proposed to improve management for public services.
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