Punching In

During A Two-Year Urban Adventure Through The World Of Commerce Journalist Alex Frankel Proudly Wore The Brown Uniform Of The Ups Driver Folded Endless Stacks Of T-Shirts At Gap Brewed Espressos For The Hordes At Starbucks Interviewed (But Failed To Get Hired) At Whole Foods Enrolled In Management Training At Enterprise Rent-A-Car And Sold Ipods At The Apple Store.In This Lively And Entertaining Narrative Frankel Takes Readers On A Personal Journey Into The Land Of Front-Line Employees To Discover Why Some Workers Are So Eager To Drink The Corporate Kool-Aid And Which Companies Know How To Serve It Up Best.