Quality Improvement Projects in Health Care

In the current atmosphere of closer scrutiny of healthcare practices and procedures front-line managers and health care providers must investigate potential problems in their work environment whether at the behest of upper management in order to meet Joint Commission on Accreditation of Health Care Organizations (JCAHO) standards or through their own sense that weÆre doing something wrong. For the investigator with limited previous experience in evaluation or research the prospect of undertaking this kind of investigation can appear daunting to say the least. Quality Improvement Projects in Health Care was written just for this individual. Author Eleanor Gilpatrick a seasoned investigator and professor of health services administration provides a review of the basic terminology and guidelines for carrying out nuts-and-bolts quality improvement research. She then demonstrates how such a research project can be implemented through 14 case studies involving actual health care situations. Altogether the cases speak to a broad array of issues and potential pitfalls for the unwary investigatorùand they show that progress can be made in even the most difficult circumstances. Quality Improvement Projects in Health Care will be of interest to students and professionals in health sciences administration nursing allied health and public health.