Quality of Service and its Influence

The general objective of this research was to determine to what extent the quality of service has influenced the satisfaction of taxpayers at theto what extent the quality of service has influenced the satisfaction of taxpayers in the taxpayer service office area of the SATT Trujillo - 2020.taxpayer service office area of the SATT Trujillo - 2020. In order to achieve thisIn order to achieve this purpose we proceeded to select the sample which was constituted by 386 taxpayers and with a descriptive transactional research design. The results allowed us to demonstrate our hypothesis: The quality of service has a significant influence on the satisfaction of taxpayers.significantly influences the satisfaction of SATT taxpayers year 2019.2019.