RAILS-Talk

<p><strong style=color: rgba(0 0 0 1)>Navigate High-Stakes Discussions Effectively with RAILS Framework</strong></p><p><span style=color: rgba(0 0 0 1)>Even the most capable people managers face issues of miscommunication frustration and unrealized objectives.</span></p><p><span style=color: rgba(0 0 0 1)>Communications expert Betsy Petrie created </span><em style=color: rgba(0 0 0 1)>RAILS-Talk </em><span style=color: rgba(0 0 0 1)>as a </span><strong style=color: rgba(0 0 0 1)>practical five-step method</strong><span style=color: rgba(0 0 0 1)>: respectfully relate ask simple questions use the power of silence actively listen and summarize with clear next steps. Incorporate </span><strong style=color: rgba(0 0 0 1)>your personal management style</strong><span style=color: rgba(0 0 0 1)> as you outline feedback for performance reviews or PIPs develop high yield communication skills and transform the way you lead.</span></p><p><em style=color: rgba(0 0 0 1)>RAILS-Talk</em><span style=color: rgba(0 0 0 1)> is a </span><strong style=color: rgba(0 0 0 1)>powerful workbook</strong><span style=color: rgba(0 0 0 1)> designed for staying on track when approaching </span><strong style=color: rgba(0 0 0 1)>complex topics</strong><span style=color: rgba(0 0 0 1)>- without derailing the conversation with unnecessary friction from excessive small talk judgment or sugar coating. Prompts also explore DISC Communication Styles values and feelings in the workplace and the Platinum Rule. </span></p><p><strong style=color: rgba(0 0 0 1)>Candor and kindness </strong><span style=color: rgba(0 0 0 1)>transform dread into empowerment on this journey so that you and your team can confidently advance in your career. Avoid unnecessary anxiety or conflict build a culture of trust improve employee engagement and prepare a clear path for productivity growth and success.</span></p><p><span style=color: rgba(0 0 0 1)>Great for people managers HR professionals team leaders leadership coaches and organizational development specialists dedicated to improving interpersonal skills.</span></p><p><strong style=color: rgba(0 0 0 1)>Praise:</strong></p><p><span style=color: rgba(34 34 34 1)>Tough conversations often help build leadership. </span><strong style=color: rgba(34 34 34 1)><em>RAILS-Talk</em></strong><span style=color: rgba(34 34 34 1)> helps you navigate these difficult conversations. You need this book. </span><em style=color: rgba(34 34 34 1)>- </em><em style=color: rgba(0 0 0 1)>Howard Schlossberg </em><em style=color: rgba(34 34 34 1); background-color: rgba(255 255 255 1)>Associate Professor/Journalism (ret.) Columbia College Chicago</em></p><p><span style=color: rgba(0 0 0 1)>Packed with practical insights and clear guidance enabling managers to boost both team and individual performance. This must-read is highly recommended for anyone eager to elevate their leadership skills and drive remarkable team success. </span><em style=color: rgba(0 0 0 1)>- Dr. Mike Comer The Hayes Group International Inc.</em></p><p><span style=background-color: rgba(255 255 255 1); color: rgba(34 34 34 1)>Betsy Petrie has demystified the process of having difficult work conversations with her </span><strong style=background-color: rgba(255 255 255 1); color: rgba(34 34 34 1)><em>RAILS-Talk</em></strong><span style=background-color: rgba(255 255 255 1); color: rgba(34 34 34 1)> a concept that really works! I've seen first-hand in practice where Betsy honed this technique with more than 200 managers. Every people manager needs a copy. </span><em style=background-color: rgba(255 255 255 1); color: rgba(34 34 34 1)>- </em><em style=color: rgba(0 0 0 1)>Tracy McCarthy SPHR GPHR SHRM-SCP</em></p>