Reading and Writing in the Global Workplace

Reading and Writing in the Global Workplace: Gender Literacy and Outsourcing in Ghana by Beatrice Quarshie Smithexplores the conditions that underlie the outsourcing of US data-processing work in Ghana. Quarshie Smith describes the convergence and interplay of different socio-economic forces conducting a comparative study of two distinctly different workplaces to reveal significant insights about problems of organizational hierarchy and management-employee relations in the cross-cultural environments of out-sourced business and IT process work.<BR /><BR />