<I>Remember What Your MAMAs Taught You</I> provides a unique way of looking at customer service.</P><P>Author <B>Brenda Hill</B> brings over 20 years of experience providing quality customer service to many customers. <I>Remember What Your MAMAs Taught You</I> provides valuable information in a humorous easy to understand format that helps you to:</P><P>remember what you've already been taught many years ago by one of your greatest teachers your MAMAs</P><P>see how negative perceptions about customer service has affected your treatment of others</P><P>dissolve negative perceptions about customer service</P><P>understand the true meaning of customer service</P><P>If you want to discover the key to delivering extraordinary customer service consistently and effortlessly <I>Remember What Your MAMAs Taught You</I> is definitely the resource you need.</P>