From the #1 New York Times bestselling author of Made to Stick Switch and The Power of Moments comes a revolutionary guide to fixing what’s not working - in organizations and companies and even in our daily lives - by identifying leverage points and concentrating resources to achieve our goals.Changing how we work can feel overwhelming. Like trying to budge an enormous boulder. We’re stifled by the gravity of the way we’ve always done things. And we spend so much time fighting fires - and fighti