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Piracy-free
Assured Quality
Secure Transactions
Fast Delivery
Sustainably Printed
Delivery Options
Please enter pincode to check delivery time.
*COD & Shipping Charges may apply on certain items.
Review final details at checkout.
About The Book
Description
Author
Great Experiences create a great journey both for the customers and a firm. The experience mix comprising 6Es; Essence Emotional Esthetic Esteem Existence and Ease offer a holistic framework to create manage and deliver perfect customer experiences. The book illustrated with real-life examples case studies and applications present a clear approach towards the implementation of experience philosophy in the small/medium/large-scale organizations.
Details
ISBN 13
9781636334653
Publication Date
-05-10-2020
Pages
-196
Weight
-215 grams
Dimensions
-152.4x228.6x8.16 mm
