Saving Face: How to Preserve Dignity and Build Trust (16pt Large Print Edition)

Maya Hu-Chan shares a blueprint for becoming a more empathetic self-aware and inclusive leader. Saving Face guides us to consider different perspectives to think first and speak last and to respect others above all else. Frances Hesselbein former CEO Girl Scouts of the USA and Presidential Medal of Freedom recipient Organizations now need to attract retain and motivate teams and employees across distance time zones and cultural differences. Building authentic and lasting human relations may be the most important calling for leaders in this century. According to management and global leadership specialist Maya Hu-Chan the concept of saving face can help any leader preserve dignity and create more empathetic cross-cultural relationships. Face represents ones self-esteem self-worth identity reputation status pride and dignity. Saving face is often understood as saving someone from embarrassment but its also about developing an understanding of the background and motivations of others to discover the unique facets we all possess. Without that understanding we risk causing others to lose face without even knowing it. Hu-Chan explains saving face through anecdotes and practical tools such as her BUILD leadership model (Benevolence Understanding Interacting Learning and Delivery). This book illustrates how we can give face to create positive first impressions avoid causing others to lose face and most importantly build trust and lasting relationships inside and outside the workplace.