English
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About The Book
Description
Author
Exceptional customer service doesn't just happen---there are intentional repetitive practices that companies known for their amazing customer service carry out. Secret Service reveals the hidden systems behind these few exceptional companies and the actions they take that any business can utilize so as to consistently surpass customer expectations.
Piracy-free
Assured Quality
Secure Transactions
Delivery Options
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*COD & Shipping Charges may apply on certain items.
Review final details at checkout.
Details
ISBN 13
9780814471715
Publication Date
-28-01-2003
Pages
-194
Weight
-271 grams
Dimensions
-152x229x12.36 mm
