<p><b>How today's top sales pros consistently connect with--and close--their best most lucrative customers</b></p> <p>Sales pros often focus too much on operational details and forget that the secret to selling is developing strong customer relationships. <i>Secrets of Top-Performing Salespeople </i>reiterates that the customer is key and provides customer-based lessons and techniques based on up-todate studies and examples from hundreds of exceptional salespeople.</p> <p>This dynamic book reveals how average salespeople become exceptional by being responsive to and focused on the customer both behaviorally and organizationally.</p> <p>Profitable solutions are offered on:</p> <ul> <li>Team selling <li>Competitive selling <li>Account management <li>Use of new technologies </ul>
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