Selecting Cloud Service Providers Based on SLA Assurance

Cloud-based services have become the backbone of IT industry nowadays and the promising technology that offers a commoditized service to the software the platform and the infrastructure where they are delivered as a service. Because of different providers have started to offer a vast diversity of Cloud services Cloud customers became unable to decide whose services they should use and what is the basis for their selection. Therefore a legal contract is necessarily needed for negotiating these both Cloud parties. This contract is referred to Service Level Agreement (SLA).