Service

If You Were To Rate Service On A Scale Of One To Five Where Five Is Consistently Exceptional And One Is Not-So-Good How Would You Rate The Service At Your Organization? Even Though The Service Sector Dominates The United States Economy Surveys Indicate That Customer Satisfaction Is At An All-Time Low Which Means Organizations Can Stand Out By Providing Better Service. Michael J. Astorino Who Operated A High-End Dry Cleaning And Upholstery Cleaning Business In Fairfield County Connecticut For Thirty Years Explores How To Bolster Customer Service And Company Culture In This Business Guide. Learn How To: - Train Employees When They Have Different Schedules And Work In Different Locations; - Help Give Employees Service Concepts That They Can Apply - Improve The Culture Of Service Within Your Organization; - Hone Your Skills As The Leader Of A Business; - Make Your Business Stand Out From Competitors. The Author Emphasizes These Concepts Not Only Lead To Sales But Employee Retention And An Overall Positive Work Environment. . He Also Shares How As A Practicing Catholic He Ignited His Faith And Found More Meaning At Work By Focusing On Providing Excellent Service To Staff As Well As Customers.