English
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About The Book
Description
Author
The role of service level manager is critical in that the agreements negotiated with customers should inform the activities of the service provider. This book aims to help those whose role is to establish negotiate manage or update service level agreements and to use these as the basis of continual service improvement.
Piracy-free
Assured Quality
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Delivery Options
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*COD & Shipping Charges may apply on certain items.
Review final details at checkout.
Details
ISBN 13
9781780172941
Publication Date
-31-07-2017
Pages
-154
Weight
-161 grams
Dimensions
-129x198x8.38 mm
