Service quality perception in private sector and public sector banks

The Indian Administration area likewise viewed as the tertiary part of Indian economy today it comprises a wide range of divisions joined for example managing an account training lodgings and restaurants protection railroadsopen organisation telecom and different administrations. The Service Quality Perception in private sector and public sector banks is analysed by the researcher using weighted Arithmetic mean Gap analysis Chi - Square and Analysis of variance. The respondents of both banks are differ in getting the services in the study area.