Serving Online Customers
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About The Book

To compete in the digital age libraries must provide outstanding customer service to their virtual users. Serving Online Customers: Lessons for Libraries from the Business World is a practical guide to help libraries adopt and adapt the best practices of e-business for their own online operations.
Piracy-free
Piracy-free
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Assured Quality
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Secure Transactions
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14708
19327
23% OFF
Hardback
Out Of Stock
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