Smart Questions

Whether you manage one person or hundreds asking the right question at the right time is one of the most valuable skills you can have. Its what distinguishes a good manager from a great one. This definitive guide shows you how to ask for the most from your staffand get it! Enhance people productivity through motivationTurn your question into positive actionAsk the right question of the right person at the right timeConduct a hiring interview the Smart Questions wayReduce mistakes and overcome objectionsSolve problems and gain control over volatile situations Dorothy Leads has contributed enormously to the practice of good management. This is a book you should read.Nancy Austin coauthor of A Passion for Excellence