Social Media Sucks!

<p>Introduction <br> The Birth of the Brand-and the Bow Tie <br> Social Media Happens Offl ine and Online <br> Welcome to the Future Kids! <br> Want to Be Remembered? Keep It Simple <br> Why Word of Mouth Counts and Always Has <br> Why Social Media Is No Longer a Should but a Must <br> No Listening No Customers <br> Five Brands That Are Doing Social Media Right <br> Bring Value Bring Customers <br> Daily Deals: The Right Way and the Wrong Way <br> Social Media Ties It All Together <br> Social Media and the Opportunity to Pay It Forward <br> Conclusion</p>